CRM – Customer Relationship Management

Why Do You Need a CRM Solution? CRM (Customer Relationship Management) software is a program designed to gather all aspects of your customer information in one place. A CRM solution helps your business organize interactions and relationships with customers and prospects alike. CRM software centralizes all the data pertaining to your current and future customers so that your team …

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How many supply chain managers does it take to screw in a lightbulb?

None, the lightbulbs are late. Painful paper cuts continue as supply-chain shortages affect envelopes. The job of an envelope is to get opened. However, when there are no envelopes to be found an envelope is un-employeed. We should be used to shortages by now, right? Well, you can add one more to the ever-growing list …

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What is “Quiet Quitting”?

Quiet quitting is a term that took off on TikTok, in July, in a video by content creator Zaiad Khan.  In the video, which currently has 3.5 million views and with the sound of a piano playing a ragtime-style tune and summertime shots of New York City flashing across the screen, Khan narrates a 17-second video …

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What is Quiet Firing?

We talked about “quiet quitting” and now we have “Quiet Firing.”  Why all the quiet?  Maybe we should make some noise. Quiet firing refers to a phenomenon in which employers demoralize unwanted workers to the point that they decide to quit.  Paul Lewis, Chief Customer Officer at Adzuna, defines it as “employers treating their staff …

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Outbound Marketing

Outbound marketing is about reaching “out” to potential customers. Some marketing professionals see it as standing next to someone with a megaphone and yelling a message they do not want to hear. It’s what people think about when they hear the word “marketing” — cold calls, billboards, TV ads, radio ads, flyers, etc. 
 However, outbound …

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